Shared
For short-lived events: your system on a shared server with at most five customers per machine, each tenant cleanly separated.
Access by invitation
Your ticket sales.Your brand.Your system.
TicketBuddy connects your own ticket shop, event and order management, and digital admission in one system.
TicketBuddy is already in use. New access is currently activated personally.
Sell
A ticket shop in your own brand.
Manage
Manage events, orders and tickets centrally.
Admit
Check tickets on mobile devices and record admission reliably.
Product
Not a concept image. Real software.
A direct look at TicketBuddy administration. The interface guides your team through the workflows that matter in daily ticket sales.
- 01Orders, payments and ticket status in one traceable workflow.
- 02Manage events, dates, capacity and content centrally.
- 03Admission and ongoing operations use the same ticket data.
The command center
An admin area that does it all.
From seating plans to push campaigns: TicketBuddy bundles tools that would normally take several systems.
Box office (POS)
Sell tickets on site in a few steps, marked as redeemed right away if you like.
Hard tickets
Physical tickets with print layouts and print-shop profiles, automatically after payment.
Vouchers & gift cards
Discount codes and sellable credit, redeemable in the shop and the app.
Go live safely
Per-event live checklist, SEO hints and an operational health check prevent half-finished launches.
One catalog feeds everything
Maintain artists, venues and genres once. Web shop and app discovery serve themselves.
Team & roles
Fine-grained permissions down to scanner-only accounts for door staff.
Automated operations
Over 30 background jobs for payment webhooks, email bounces and GDPR deletions.
Multilingual & sandbox
Event content in 7 languages, admin in German and English, plus a sandbox mode for safe testing.
AI assistance included
AI where it actually saves work.
TicketBuddy ships with an included AI allowance. No extra subscription and no API key of your own required.
Seating plan from photo or PDF
Upload a hall plan and the AI detects blocks, rows and seats for the editor. Up to 2,000 seats per analysis.
Images on demand
No fitting artwork yet? Generate images for events, artists, venues and news right in the admin area.
Copy, SEO and translations
Descriptions, SEO suggestions and translations into 7 languages are created straight from your event data.
Shop assistant (optional)
An advisor in the webshop that recommends events and guides guests to checkout. With clear guardrails: it declines off-topic requests.
The included allowance renews automatically every month. If you need more, top up credits or bring your own OpenAI key.
Infrastructure & privacy
Your data. Your instance.
TicketBuddy runs on European infrastructure located in Germany. Your data stays in your system.
Analytics without third parties
TicketBuddy measures traffic, sales and funnels itself, right in your instance. No data flows to Google or any other provider.
Backups that must prove themselves
Automatic database and file backups with encrypted offsite copies. Every backup is regularly verified by a test restore.
GDPR built in
Consents, account deletion and automated data erasure are part of the product, not the fine print.
Three operating models, one platform
Your own server
Your truly own instance, logically fully separated. Issues affecting other customers never reach you.
Platform
A powerful dedicated server as the base of your own ticket platform: onboard sub-providers, verify them and report centrally.
Your shop in every pocket. Your entry under control.
Personal access
A clear start with personal access.
The first organisers are already using TicketBuddy and providing practical feedback. We currently grant new access personally through an invitation code.
- 01
Understand your project
We discuss your events and current workflows.
- 02
Activate access
You receive your personal invitation code.
- 03
Start personally
We support the setup and remain available for questions.
Available
In the product today
- Your own web ticket shop, optionally the Shop App in your branding
- Scanner App for entry control, included for every customer
- Events with dates, seating plans and price categories
- Orders, vouchers and gift cards
- Payments via PayPal, Stripe and Adyen
- Box office and printed hard tickets
- Analytics with checkout funnel and channel insights
- Marketing suite with newsletters, push and segments
- AI assistance with a monthly included allowance
Outlook
What grows next
TicketBuddy keeps growing along real needs from event operations. This is what is concretely planned:
- TicketBuddy Connect: list events from other shops in your own catalog
- Expansion for experience providers with recurring dates and occupancy calendars, for tours, workshops and guided visits
- E-invoicing with ZUGFeRD and XRechnung
- Sign in with Apple and Google in the shop and the app
Roadmap content describes planned stages and does not include committed dates.
Questions and answers
What prospective customers want to know before starting.
Clear answers about current access, product scope and personal activation.
Contact
Let us see whether TicketBuddy fits your ticket sales.
Tell us briefly about your project. We will get back to you personally and discuss what a sensible start could look like.
Helpful for the first conversation
- 01Which events or tickets do you want to sell?
- 02How do you organise sales, administration and admission today?
- 03When would you like to launch your own ticket shop?